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Terms & Conditions

Terms & Conditions

General

These terms and conditions will apply to all transactions placed online, by email or telephone with RockShop. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

Orders

We are pleased to accept orders by any of the following methods. Online transaction via secure server by telephone or by email. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

The web price includes VAT at 20%. To calculate the tax free value of the goods divide the price shown by 1.20.

Delivery

Details about our Delivery can be found here.

Returns and exchanges

Details about our Returns and Exchanges can be found here.

Products, prices and content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£)  and are inclusive of UK VAT at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our website or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of goods

All items supplied to the customer remain the property of RockShop until final payment of all sums owing in respect of those goods has been received in full by us.

Comments and complaints

If you wish to comment or complain about any aspect of your dealings with us please write to RockShop, Quarmby Mills, Tanyard Road, Oakes, Huddersfield, West Yorkshire, HD3 4YP.  We will reply within five working days of receipt.

Privacy policy

Details of our Privacy Policy can be found here.

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

Security

Details of our Security Policy can be found here.

Copyright ©

The contents of this site and other publications from Rockshop are owned or licensed to Burhouse Ltd or are used with permission by the owner, Reproduction strictly by permission only.